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Quality Management

Processes and systems which aim to fulfil the customer's requirements, enhance customer satisfaction, monitor against applicable Quality standards and achieve continuous improvement. Quality Management (QM) has four main components: Quality Planning, Quality Control, Quality Assurance and Quality Improvement. Quality Management is a BIMe Administration Competency

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  • Continuous Improvement

    The progressive improvement of all aspects of an organization and/or its deliverables through an accumulation of small improvement steps. Continuous Improvement is typically part of Quality Management and Performance Management strategies

  • Model Assessment

    An internal effort or a specialized service to assess the accuracy, adequacy and overall Quality of BIModels, Model Components and their pre-defined Model Uses

  • Project Quality Plan

    A plan typically activated at the start of each project and is usually part of an organization's overall Quality Management strategy. A Project Quality Plan includes task lists, checklists and templates used by Functional Staff to monitor Project Deliverables and ensure they are consistent with client requirements and applicable quality standards

  • Quality

    The measure of excellence or a state of being free from defects, deficiencies, and significant variations, brought about by the strict and consistent adherence to measurable and verifiable standards to achieve uniformity of output that satisfies specific customer or user requirements [qualityengineersguide.com]

  • Quality Assurance

    The system implemented to provide confidence that Quality requirements for a product or service are met. Quality Assurance is a components of Quality Management

  • Quality Control

    The activities conducted, or the mechanisms or techniques used to check if Quality requirements for a product or service are met. Quality Control is a components of Quality Management

  • Quality Improvement

    The activities conducted or systematic changes implemented to improve the Quality of a product or service so it can meet or exceed quality requirements. Quality Improvement is a components of Quality Management

  • Quality Management System

    An organizational system to assess and monitor the Quality of processes, documentation and deliverables. A Quality Management System may be formal (e.g. ISO, TQM, etc…) or informal - developed and managed within the organization

  • Quality Planning

    The activities and system changes planned to improve the Quality of a product or service. Quality Planning is a components of Quality Management

  • Verification and Validation

    Verification refers to the manual process of checking deliverables (output) against requirements (input); while Validation refers to the automated process of checking a digital deliverable (e.g. BIModel) or physical outcome (e.g. a product or a whole building) for consistency/errors or against Information Requirements. Note: depending on the context or industry, the two terms may be used interchangeably or may carry different connotations